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Loyalty

Earn points and turn them into rewards

  1. 01

    Sign Up

    • Sign up as a member to start enjoying the loyalty program

  2. 02

    Earn Points

    • Book a session

      Get 10 points

    • Purchase a product

      Get 10 points

    • Sign up to the site

      Get 30 points

  3. 03

    Redeem Rewards

    • Flexible reward

      10 Points = £1 discount

Cancellation Policy

Same-day cancellations must be notified by phone.

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£25 Deposit will be taken for first time client.

I will only see 4-6 people in a day in order to give everyone the best treatment possible.  When an appointment is cancelled with little or no notice, I am often unable to book someone else in.  Please be respectful of this time. Thank you so much for understanding. 

Over 24hrs prior to appointment time - if you give at least 24hrs notice then no cancellation fee will be charged.

2-24hrs prior to appointment time - when notice is given 2-24hrs prior to the appointment then the client will be charged a late cancellation fee of £25, this fee will be waived if I am able to use the appointment for another client. 

Under 2hrs prior to appointment - appointments cancelled within 2 hours of your appointment will be subject to the full cost of the appointment.

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For booking please book online.

£25 non-refundable deposit required for the first time clients.

* ANY HOME VISITS COST AN EXTRA £10/HOUR *

48 hours notice required for all cancelled appointments

© 2019-2024. All Rights Reserved, Thai Serenity Beauty & Massage.  Glover Crescent, Arborfield Green, Reading. RG2 9TS. United Kingdom

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